WHO IS BILL GOSLING?

Some time ago, we realized that the "Allied International Credit" name did not say much about who we were and what we offered. After about 60 years, we decided to re-brand with a name that we felt resonated with who we were as a company and how we operate.

Over the last few decades, it has been strikingly clear that our people and the way we work have been the driving force of our company. We were also inspired by the book "Gung Ho" and its story of "The Gift of Goose" itself, which lead us to our name today.

But aside from our quirky name and story of how it came to be, you can also count on a different experience when working with Bill Gosling. You can always expect trust and transparency in the way we work. Our agile-solution-based strategies will help you take your business further, and you can always count on us for certainty of supply to keep your business running through any situation.

BGO

65

YEARS IN BUSINESS

2,500

+

PRODUCTION SEATS

9

OFFICES WORLDWIDE

OUR SERVICES

ONSITE OR REMOTE

From Customer Care, Account Receivables, to Sales and more. Bill Gosling can support your business with onsite or remote agents that can best represent your brand. Our Live Agent support works best with an Omnichannel strategy taking your CX to a new level while being where your Customers can find you- just a call or click away.
 
Account Receivables Management
Customer Care
Customer & Sales Acquisition

CONTACT CENTRE TECHNOLOGY

Be where your customers are. In today’s environment, the customer experience is in the hands of your customers with one call or click away. With the right Omnichannel strategy for your brand, we’ll help create a customer experience best suits your business goals.

Self Serve IVR                            SMS
Live Chat                                    CRM

Email                                       Contract Management

PROFESSIONAL SERVICES

We understand sometimes you got things working well but need select services to fill the gaps. At Bill Gosling, we can help you with what you are looking for. 

Workforce Management (WFM)
Training Services
The Flight Plan™
Solutions Architect

 

WHAT WE OFFER

Bill Gosling Clients take flight by choosing a service bundle that best meets their business requirements. Here you may choose our Foundation, Growth, or Platform solution bundles. Each bundle lists specific value options, of which a minimum of two can be selected by our clients at no additional cost. Customers can chose the best options to match the needs of their business. Whichever bundle you choose, Bill Gosling will build the solution to ensure our partnership delivers long-term value. As a Client your business will be entitled to a range of service up-grades designed to improve overall ROI.

FOUNDATION
Pair live agent support with 1 service to complement your portfolio. See features below for details.
GROWTH
Pair live agent support with 1 service to complement your portfolio. See the features below for details.
PLATFORM
Pair live agent support with 2-3 services to complement your portfolio. See the features below for details.
LEARNING
Custom CBT Modules
Custom CBT Content N/A
Agent Skill Level
Business Reporting Analytics
Post Call Survey N/A
Custom Content Creation (Make over) N/A
INNOVATION
Omni-Channel
IVR Set up
IVC
Chatbot Set Up N/A
COMPLIANCE
Security Audits
Management Ratio 1:18 1:16 1:14
Bill Gosling Risk Mitigation
WHAT THE FLOCK!
The Flight Plan -
Migration Conference $
FlockCoins

CONTACT US


We operate nine offices in five countries worldwide.

To learn more about how we can help you get started.

Contact us: communications@billgosling.com

For Careers : careers@billgosling.com

+1 844-200-2467