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Topics: Outsourcing

No one’s going to argue against the idea quality assurance is important. Your customers want the best possible service or product delivered to them without fail. While you can’t guarantee a 100-percent success rate, QA limits the number of defects in the final product. 

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There are so many other things you could be doing other than QA, however, whether you’re the sole employee in your company or one of many. 

It’s one reason outsourcing quality assurance makes good sense. If you’re still not convinced, here are a few more good reasons.

1. It Frees up Time

As already covered, outsourcing quality assurance frees up your time for more pressing tasks. 

There’s no denying QA work is important. But it doesn’t get you around the fact this task can eat up your precious time. To truly check the product or service—be it an app the customer will run on a smartphone, or your company website—you’ll have to spend time testing each individual part and making sure it works. 

You were probably thinking of everything else you could be doing, even as you read the description of how much QA work you needed to do! Your talents are best put to work elsewhere. Leave QA to another set of hands.

2. It Saves Time

Are you using the latest tools to make QA faster and easier? Do you have the training to put your new website through its paces? If you’re working in a small company, the answer is likely no. Even if you’re working for a larger firm, you might not have access to the tools and training you need to effectively perform the job. 

If you’re working with outdated tools, or your QA team members don’t have a good idea of what they need to do, this time-consuming task can take even longer! Instead, outsourcing quality assurance lets you turn it over to the professionals who do have the technology and training to complete the task efficiently.

3. It Reduces Mistakes

If you’re trying to get to the next task on your to-do list, you might rush QA. You may not thoroughly test the product.

You might not be sure of how to log or fix a problem. If you’re correcting issues on your own, getting stumped by a fix presents a big problem. It could delay not only you, but the product’s market availability. If you’re reporting to someone else who will resolve the issue, it’s important you use a standardized issue-logging method so they understand what they’ll need to do.

If you’re at all unfamiliar with QA or you just don’t have time to troubleshoot, outsourcing QA is the answer you’re looking for. The team makes fewer mistakes and standardizes the QA process to ensure top quality each and every time.

4. It Saves Money

This is the phrase everyone wants to hear when it comes to outsourcing QA: “It’ll save you money!”

It’s the truth. Outsourcing will save you money, just like it saves you time. The outsourced QA team members are using the best technologies and the latest techniques to make the process more efficient. They also use standardized procedures to reduce errors and to conduct more complete troubleshooting.

At the end of the process, you’ll have a better product going to market faster. Not only did the more efficient process save you some cash, it also got your product into your customers’ hands sooner! And since the product has fewer issues, you won’t need to spend as much time supporting those same customers as they use it.


Jason Henning

Jason Henning

Jason is the senior vice president of Bill Gosling Outsourcing’s offshore location in the Philippines. He began this role in 2012 and was an integral part of the company’s development. Jason has over 10 years of experience in international operations; he managed all aspects of operations, profitability, and business development for Convergys’ offshore accounts receivable management. He’s also an avid golf player and a Delta Million Miler traveler.

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