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Topics: Consulting

Outsourcing comes with plenty of benefits for businesses of all sizes, a fact you’re already aware of. What you’re less sure of is why you should look for business process outsourcing (BPO).

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If you haven’t thought about BPO before, here are a few reasons you should.

1. Free Your Resources

Many firms end up with projects they simply can’t manage. Whether you don’t have in-house capabilities or you’ve got a small group of people whose talents would be better directed elsewhere, you know you simply can’t get the project done in house.

That’s when business process outsourcing becomes useful, especially for smaller companies. You can get the resources you need—trained experts and specialists, additional hands, better tools—to complete the project.

Don’t bypass an opportunity simply because you can’t keep everything in-house. Instead, outsource and free up your resources to tackle other projects.

2. Get Tedious Tasks Taken Care of

Every business ends up with those tasks or projects no one really enjoys. They’re tedious, but they’re part of business life and simply have to be completed. Whether it’s data entry or software testing, you’ll have to deal with it at some point or another.

Get business process outsourcing on the case to handle these projects. Instead of tying your team up with tedium, get them back on the really important projects and tasks they’re passionate about, and let experienced pros handle these less exciting tasks.

3. Save Time

Business processing outsourcing often saves time. How? Well, for starters, you can get the right number of people on the project, no matter what it is. You might only be able to spare one pair of hands for data entry—and maybe that’s only once a week for a couple of hours. And since that person doesn’t perform data entry regularly, it takes him longer and he may make more mistakes.

The same is true of virtually any task you might turn over to BPO. You get experienced sets of hands dedicated to the task, meaning it gets completed sooner and it gets done right.

4. Save Money

Why are you paying your top execs or your marketing manager to test new software or punch in a bunch of numbers? You might not realize just how high the bill is for some of these projects. The cause is often a poor use of your resources: Your marketing manager’s wage is better justified when he’s designing a new marketing campaign instead of troubleshooting IT.

Since the job gets completed faster with the right people on it, you’ll save money here too, as the task won’t run up hours and hours of people’s time. Experienced professionals, experts, and specialists can manage the work with fewer mistakes as well. If you have a budget to meet, this is most definitely good news!

5. Work Around the Clock

If the outsourcing firm you team up with operates in multiple locations around the world, using their business process outsourcing service could mean you create a 24-hour workday. You should already know what comes next: Productivity will soar as your business hours expand. You can get more done.

You can close up for the day, knowing the project will meet its deadline as the provider’s staff continues to work on it in another time zone. This time zone advantage allows your firm to continue operating, even after the supposed close of business—without introducing a nightshift.

6. Save on Infrastructure and Technology

One of the reasons you may not be able to complete a task in-house is because it requires an updated piece of technology or more advanced infrastructure than you currently have. An upgrade would be too expensive and take too long to install.

Instead, use business process outsourcing to get the infrastructure and technology you need now, without paying an arm and a leg for it.


David Rae

David Rae

David started with Bill Gosling Outsourcing in 1983. As CEO, he sets the future direction of the organization, develops services that help with clients’ pain, while ensuring that the strategic direction is aligned to the shareholders’ requirements. During his tenure, the company has expanded internationally, opening offices in the United States and the Philippines. Also known as Razor, David is a drummer extraordinaire and his favorite bands include Blue Rodeo, Lighthouse, Supertramp, The Eagles, Fleetwood Mac, and The Guess Who.

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