David Rae

David started with Bill Gosling Outsourcing in 1983. As CEO, he sets the future direction of the organization, develops services that help with clients’ pain, while ensuring that the strategic direction is aligned to the shareholders’ requirements. During his tenure, the company has expanded internationally, opening offices in the United States and the Philippines. Also known as Razor, David is a drummer extraordinaire and his favorite bands include Blue Rodeo, Lighthouse, Supertramp, The Eagles, Fleetwood Mac, and The Guess Who.
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Recent Posts by David Rae

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Goal Setting 101 – Creating Your Goal Plan

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Goal Setting 101 - Setting SMARTER Goals

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How to Keep Communication Open with Your Customers

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How to Improve Teamwork in Your Customer Service Department

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What Is First-Party Accounts Receivable Management?

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4 Signs Your Small Business Banking Company Needs a Strategic Plan

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The Call Center of the Future Is Closer Than You Might Think

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Package and Freight Delivery Services Should Outsource Customer Support. Here's Why

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What You Need to Know about Debt Collection Laws in the US

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How Business Process Outsourcing Has Evolved