David Rae

David started with Bill Gosling Outsourcing in 1983. As CEO, he sets the future direction of the organization, develops services that help with clients’ pain, while ensuring that the strategic direction is aligned to the shareholders’ requirements. During his tenure, the company has expanded internationally, opening offices in the United States and the Philippines. Also known as Razor, David is a drummer extraordinaire and his favorite bands include Blue Rodeo, Lighthouse, Supertramp, The Eagles, Fleetwood Mac, and The Guess Who.
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Recent Posts by David Rae

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Do You Need a Strategic Business Plan? Consider These 5 Tips

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Debt Management 101: 5 Tips for Improving Cash Flow

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How Call Center Outsourcing Companies Improve Customer Service

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3 Questions to Ask If You’re Considering Call Center Services

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Goal Setting 101 – Creating Your Goal Plan

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Goal Setting 101 - Setting SMARTER Goals

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5 Key Steps to Encourage a Single Company Culture Globally

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How to Outsource Customer Care Effectively

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What Contact Center Services Should You Prioritize?

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6 Business Processes You Can Outsource