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Kenny Johnston

Kenny brings over 20 years of industry experience to his role as president of Bill Gosling Outsourcing. He began his career in the United Kingdom in 1993, and has progressed his way through the ranks to his current role. Kenny is responsible for operational budgets, developing client relationships, and working to create the long-term vision, business philosophy, and company culture that Bill Gosling Outsourcing aspires to.
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Recent Posts by Kenny Johnston

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The Root Causes of High Attrition: Cause 2 - Not Training Your People

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How to Create and Implement an Effective Credit Policy

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4 Things You Didn’t Know about Call Center Services Today

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Why Call Center Customer Service Is So Important

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4 Benefits of Business Process Outsourcing

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Cause 4 - Lack of Recognition and Rewards

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The Root Causes of High Attrition: Cause 1 - Hiring the Wrong People

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Customer Sales and Acquisition Strategies in the Telecom Industry

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6 Reasons You Should Outsource Customer Service

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Why Your Company Should Outsource Call Center Services

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