Mike Nolet

Mike is the senior vice president of Bill Gosling Outsourcing’s North American operations. He has been leading the operations teams since 2011, bringing over 20 years of previous experience to the team. Mike is a core contributor towards the company’s corporate strategic planning. Since joining Bill Gosling Outsourcing, he has been a driving force behind growth, process improvement, and implementing positive change within the organization. Mike is also a wine aficionado.
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Recent Posts by Mike Nolet

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6 Questions to Ask before You Outsource Customer Care

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3 Ways Contact Center Technology Is Changing the Game

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How Call Center Outsourcing Companies Improve Customer Service

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What Is a Virtual Contact Center?

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Call Center Outsourcing Can Satisfy the Entire Customer Life Cycle

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5 Things to Consider When Outsourcing Call Center Services

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What Is the Future of the Call Center?

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How Call Center Outsourcing Can Help Your Company Grow

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5 Factors to Determine Whether You Should Outsource Customer Service

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5 Predictions for the Future of Call Centers