We are extremely honoured and proud to share with our big Bill Gosling Outsourcing family that we’ve secured the CICM (Chartered Institute of Credit Management) British Credit Awards 2026 for the “Best Debt Collection Team of the Year.”
The event, the CICM British Credit Awards 2026, was held on Thursday, 5 February 2026, at the prestigious Royal Lancaster London. The evening brought together the big players in credit, risk, collections, and financial businesses across the UK and global markets.
With everyone’s efforts and excellence, we’ve once again proved that we know how to balance and manage the debt books.
Organizers: The Regulating Body
The UK’s leading authority for credit professionals, i.e., CICM, organized this ceremony, which is regarded as the gold standard of appreciation within the industry. For a long period, CICM has perfected professionalism, innovation, and honour throughout the credit and risk management industry.
We’ve finally received the credit where it’s due. No more crossing your fingers now. We’ve done it. This means holding up the Bill Gosling Outsourcing flag and moving forward to achieve excellence.
The Judging Criteria That Sum Up the Process
The British Credit Awards are not just about glamour, but they are also about the precision behind the results. These awards follow a truly transparent and robust process, where entries are analysed by independent and industry-specialised experts.
In the judging process, participants are required to submit detailed case studies that demonstrate their current and future plans, expertise, operational brilliance, and assessable impact. Here, participants have to answer 4 different questions in 1250 words to prove their performance, and not just their good intentions towards brilliance.
This means that each applicant must clearly define the outcomes delivered within the last 12 months, ensuring that this event recognizes current excellence and not just past glory.
To address the elephant in the room, the credit and collection industry requires empathy as well as precision, with very small wiggle room while adhering to different compliances.

Bill Gosling Outsourcing Takes Top Billing
We’ve been operating like a leader, and now, with this award, it has been proven that we’re ahead of the curve by grabbing the “Debt Collection Team of the Year.” In the industry where compliance, empathy, and resilience go together, Bill Gosling Outsourcing has displayed that outstanding performance, and responsible strategies can truly work side by side.
Winning in this segment is no small feat, as it not only includes displaying a strong recovery rate but also top-notch leadership, teamwork, outstanding strategies, and effective innovation.
In short, when it comes to recovery, Bill Gosling Outsourcing not only follows the best practices but also establishes the standards of excellence.
More Than Just an Awards Night
To raise the bar and commitment across the professional platform, the CICM Awards go beyond cheers and applause. To promote progress and competence, the CICM awards take a dive into technological advancements, effective leadership, and community impact to inspire other game players while maintaining performance and pride.



