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Topics: Press Release, Expansion, Call Centers, BPO, Accounts Receivable Management, Workplace, Outsourcing, Customer Care

Bill Gosling Outsourcing Announces the Expansion of its Philippines Presence

(Newmarket, ON) – October 29, 2018 - Bill Gosling Outsourcing (BGO) is delighted to announce the opening of its second location in Manila, Philippines.

The 125-seat state-of-the-art contact centre is located in the emerging area Bonifacio Global City, Fort Bonifacio close to our existing facility in Taguig City, which BGO opened in 2013. The location is set up to provide BGO’s clients with the very best security and technology.

“Our Philippines operation continues to be a key part of our strategic growth plan.” Senior Vice President of Operations Jason Henning explained: “The Philippines is one of the largest English-speaking populations in the world. The friendly Filipino demeanor, large college-educated workforce, and high literacy rates continue to be in high demand from our clients.”

BGO is very excited about welcoming a new group of Goslings into the flock. This expansion will allow BGO to provide additional capacity and more services to their clients.

Learn More

 

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About Bill Gosling Outsourcing (www.billgosling.com)

 

Founded in Canada in 1955, and originally operating as a traditional accounts receivable management firm, Bill Gosling Outsourcing (BGO) has evolved into a multinational communications outsourcing company expanding into the UK (1968), the US (2001), and the Philippines (2013). BGO operates from eight global facilities, employs close to 2,100 employees and offers six core services; positioning themselves as a strategic partner for developing and implementing an all-encompassing customer contact solution strategy. Service categories include Customer Sales and Acquisitions, Customer Service/Support, First Party Accounts Receivable Management, Third Party Collections, Call Center Technology, and Business Process Outsourcing.

Media Contact:

Christine Ong

Manager, Communications

905-943-2349

Christine.ong@billgosling.com