Kenny Johnston
PRESS RELEASE

Frontenac Announces Recapitalization of Bill Gosling Outsourcing

March 25, 2026-Barrie, Ontario-Frontenac, a Chicago-based private equity firm, today announced the recapitalization of Bill Gosling Outsourcing (“Bill Gosling”), a business process outsourcing (“BPO”) platform providing accounts receivable management, customer experience and other back-office services to enterprise clients. Financial terms of the transaction were not disclosed. Read more

BGO Costa Rica
PRESS RELEASE

Bill Gosling Outsourcing is now a named supplier on Crown Commercial Service's Debt Resolution Services 2 under Lot 1-Direct Debt Collections

March 09, 2026-United Kingdom-Bill Gosling Outsourcing, a global customer experience and revenue recovery service provider, has been named as a supplier on Crown Commercial Service's (CCS) RM6366 Debt Resolution Services 2 framework under Lot 1- Direct Debt Collections. Read more

Kenny Johnston
Featured News

Bill Gosling Outsourcing Wins Debt Collection Team of the Year 2026

Bill Gosling Outsourcing is thrilled to announce that we have been declared the Debt Collection Team of the Year at the British Credit Awards 2026, held on 5 February 2026 in London. Our data-driven approach, innovative use of technology, and people-first culture were recognised by the judging panel. This award highlights our efficiency in balancing a results-oriented approach with ethical and compliant debt collection practices.

BGO Canada
Featured News

Canada’s Best Managed Companies Platinum Award 2025

Bill Gosling Outsourcing is proud to announce that we have achieved the prestigious Canada’s Best Managed Companies Platinum award. This honor recognizes our commitment to excellence, innovation, and outstanding business performance over the past seven years.

Achieving Platinum status underscores our dedication to operational excellence and the incredible contributions of our team. We thank our clients, partners, and employees for their unwavering support. Together, we will continue to lead and excel in the industry. Read more

Featured News

Bill Gosling Outsourcing Turns 70: A Celebration of Legacy and Innovation

Bill Gosling Outsourcing is proud to celebrate 70 incredible years of innovation, growth, and global success! From our humble beginnings to becoming a trusted partner across continents, this milestone is a tribute to the fantastic people, clients, and culture that shaped our journey.

Our anniversary celebration was filled with energy, gratitude, and unforgettable moments. As we reflect on the past and look toward the future, we remain committed to delivering world-class customer experiences. Join us in reliving the highlights of this remarkable celebration!

BGO Costa Rica
PRESS RELEASE

Bill Gosling Outsourcing Expands its Operations in Costa Rica to Deliver More Services to Canadian Clients

October 9, 2023 – (CINDE) - Bill Gosling Outsourcing (BGO) Costa Rica continues to make a difference in the contact center industry by expanding its services to more customers in Canada. Read more

Bill Gosling Outsourcing Office
PRESS RELEASE

Bill Gosling Outsourcing Acquires MattsenKumar

April 13, 2023 – (BUSINESS WIRE) - Bill Gosling Outsourcing (BGO) has acquired MattsenKumar (MK), a leading provider of third-party contact center quality services, BPO, data analytics, and innovation services based in India. Read more

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