Blogs

As per data provided by House of Commons Library in Household debt: statistics and impact on economy, in the UK from 2022, the debt-to-income ratio began dropping and reached 120% in Q3 2024. Amid the rising household debt, financial fluctuations the face of debt collection is transforming. Debt collection is not more a method that… Continue reading Successful Debt Collection Techniques and Strategies

Today’s market is driven by competitive forces, and the same is applicable for the food and beverages (F&B) industry. Customer experience (CX) is one of the factors that influence customer loyalty, repetitive business, and positive marketing. Customer expectations are evolving with the passing time; therefore, it is essential that businesses focus on a seamless and… Continue reading Improving the Customer Experience in the Food and Beverages Industry

The rise in popularity and need for sustainable energy requirements is opening opportunities for innovation and development. Although the sun is 93 million miles away from our planet Earth, solar companies in UK are making all efforts to come near to their customers. From digital tools to artificial intelligence, the companies are not leaving any… Continue reading How UK Solar Companies Are Enhancing CX

In the old days of graphics, a typical gamer was imagined as someone wearing a hoodie and snuck up into a gaming parlour. But today, in the age of technology, the image has transformed the way of floppy disks and dial-up modems. The gaming world has embraced modern attire, and gamers are now more diverse… Continue reading Diverse and Expanding Gaming Demographics

The world changed after the pandemic, and so is the UK travel industry. It saw an upheaval, and now it’s going through massive transformation. Customer expectations have swerved significantly; it is now influenced by digitization, tailored services, and the desire for smooth travel plans and journey. 🧭 The State of Travel CX in the UK… Continue reading How to Drive a Winning Customer Experience in Travel

There was a time when “waiting” was an integral part of utility services, from bill payment to repair, and everything needed waiting. However, this trend is changing “Fast.” At present, the utility sector is growing into an intelligent ecosystem enabled by data analytics, artificial intelligence (AI), and the Internet of Things (IoT). These modern technologies… Continue reading How AI, IoT & Data Are Revolutionizing Utility Services