Management Team

Our team is made up of almost 2,100 individuals, across four countries. The management group that guides that team is comprised of incredible diversity. We passionately work for our partners to build the right solution for each specific challenge.

From agents to executives, we are so incredibly proud of our people. Every single person within our organization has proven his or her aptitude to do the job they do, from graduating from our training program, to completion of in-depth client-specific training.

David Rae

Chief Executive Officer

David Gallagher

Executive Vice President

Tom McCausland

Partner & Consultant

Kenny Johnston


Joe Fanutti

Chief Financial Officer

Brad Bone

SVP, Enterprise Growth & Development

James Robertson

Director, Business Development

Phil Newfeld

SVP, Strategic Operations

Martin Roseweir

Managing Director and SVP, Operations U.K.

Jason Henning

SVP, Operations US & Philippines

Donna Moore

Vice President, Operations

Lou Campanella

Vice President, Operations

Jay Marceau

Director, Operations

Gaye Quintana

Vice President, Operations

Joel MacCharles

Vice President, Learning

Natasha Leitch

Vice President, Talent Acquisition Engagement

Steven Hearton

Operations Manager

Justin Hurdle

Director, Workforce Management & Planning

Chris Emanuel

Director, Recruitment & Government Affairs

Janine Burch

VP, HRIS, Recruitment & Payroll (Global)

Janice Neshevich

Director, Global HR Strategy

Michelle Xia

Global Controller

Joelle Armstrong

Director, Compliance & Projects NA

Sajjad Ahmad

IT Network and Security Lead

Jayson Millson

Solution Architect (Consultant)

Ammar Yousaf

Network and Security / Information Technology Lead

Brian Rae

Manager, Quality and Audit Lead

Christine Ong

Manager, Communications

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