Management Team

Our team is made up of almost 2,000 individuals, across four countries. The management group that guides that team is comprised of incredible diversity. We passionately work for our partners to build the right solution for each specific challenge.

From agents to executives, we are so incredibly proud of our people. Every single person within our organization has proven his or her aptitude to do the job they do, from graduating from our training program, to completion of in-depth client-specific training.

David Rae


Kenny Johnston


David Gallagher

Executive Vice President

Tom McCausland

Head of Risk, Information Security, and Project Management; Principal

Joe Fanutti

Chief Financial Officer

Brian Rae

Chief Compliance Officer

Judi Hesp

Chief Human Resources Officer

Jayson Millson

Chief Technical Officer

Phil Newfeld

Senior Vice President, Strategy

Mike Nolet

Senior Vice President, North America

Jason Henning

Senior Vice President, Philippines

Martin Roseweir

Senior Vice President, U.K.

Donna Moore

Vice President, Operations

Joel MacCharles

Vice President, Innovation and Training

Natasha Leitch

Vice President, Operations

Shawn O'Flanagan

Vice President, Operations

Lou Campanella

Vice President, Operations

Jay Marceau

Vice President, U.S. Operations

Jason Reid

Vice President, Business Development (Canada)

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