Are you asking about "Attrition"?How can you make an informed decision when you have incorrect information? You can’t. Basing a decision on attrition statistics can adversely affect the results of your entire outsourcing endeavor.
We suggest not asking the question at all! The Attrition Question produces unreliable answers that could hurt your customers, your results, and your reputation.
Here are 10 reasons why you need to change your perspective on attrition statistics today!
