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Topics: Workplace

bm_platinum_designation_en-1.jpgWe don’t like to toot our own horns. Actions speak louder than words, so we prefer to let our services do the talking for us. But once in a while, we receive an honour that we can’t keep quiet about.

Our inclusion on Deloitte LLP’s Canada’s Best Managed Companies list embodies such a distinction. Since 1993, the company has recognized highly capable Canadian-owned organizations that achieve sustained growth. These firms often provide innovative solutions that consistently satisfy their customers, making them leaders within their industries. 

“Well-run companies are important to the economic health of our country. These companies serve as role models to help make all Canadian businesses better,” said Lorrie King, Deloitte partner and co-leader of the Canada’s Best Managed Companies program. 

Bill Gosling Outsourcing has been a fixture on this list, and we’re proud to announce that Deloitte has included our company in its 2017 edition. This is our 18th consecutive win, and we’re thrilled to retain our spot among distinguished Platinum Club members such as Steam Whistle Brewing, McCain Foods, and Eastlink.

“Everything we do is for our clients and our employees,” said David Rae, CEO of Bill Gosling Outsourcing. “While we certainly don’t set out to win awards, it is amazing to be recognized alongside so many other great Canadian companies.”

Download our whitepaper to see how we help clients run successful campaigns

Of course, we didn’t earn this reputation by sitting on our hands. We’ve worked hard to keep our management practices ahead of the curve. This has helped us offer the most innovative customer care technologies, business process outsourcing services, and so much more. To demonstrate a few of our accomplishments, here are three initiatives that helped us make this year’s list.

We Created a Community of Peers

It’s easy for workers to feel isolated from their colleagues. Professionals can get caught up in their routines, and pressing tasks draw attention away from the people around them. But this detachment can limit new ideas and actually harm businesses.

Our employee engagement efforts combat isolation and create a sense of community among workers. This doesn’t just spark creativity; it also allows our professionals to foster positive morale through peer recognition.

We Fostered Communication and Collaboration with Clients

Clients feel valued when companies maintain consistent communication. It shows them that these firms value their business.

We encourage that dynamic through our collaboration initiatives, which allow our partner organizations to enhance their customers’ experiences. Not only does this satisfy our clients, but it also fulfills their customers’ needs.

We Prioritized Employee Education

Traditional teaching methods don’t always suit modern businesses. Workers are busy, so they may not be able to devote the time and attention needed to spend a productive day in a classroom. Yet professionals need consistent training if they want to stay up to date on modern business processes.

We are finding new solutions to these challenges. Instead of forcing our employees to learn through traditional approaches, we are developing new processes that accommodate their unique skill sets. Through development of new on-demand platforms, we are helping our team learn how they want, when they want, and at their own pace.

See What We Can Do for You

We put a lot of care into our management approaches, but we devote even more attention to our clients. Our versatile communications solutions are sure to enhance your customer care efforts.

From sales and acquisitions to business process outsourcing, we offer a variety of services to fit your needs. Trust our 60+ years of experience and see how Bill Gosling Outsourcing can help your organization.

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Kenny Johnston

Kenny Johnston

Kenny brings over 20 years of industry experience to his role as president of Bill Gosling Outsourcing. He began his career in the United Kingdom in 1993, and has progressed his way through the ranks to his current role. Kenny is responsible for operational budgets, developing client relationships, and working to create the long-term vision, business philosophy, and company culture that Bill Gosling Outsourcing aspires to.

Find Kenny Johnston on:

CONTACT US


We operate ten offices in five countries worldwide.

To learn more about how we can help you get started.

Contact us: communications@billgosling.com

For Careers : careers@billgosling.com

+1 844-200-2467

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