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Bill Gosling Named One of Canada’s Best Outsourcing Managed Companies For 19th Consecutive Year

Newmarket, ON – March 12, 2018 Bill Gosling Outsourcing was recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation. The 2018 Best Managed program award winners are amongst the best-in-class of Canadian owned and managed companies with revenues over $15 million demonstrating strategy, capability and commitment to achieve sustainable growth.

Now in its 25th year, Canada’s Best Managed Companies is one of the country’s leading business awards programs recognizing Canadian-owned and managed companies for innovative, world-class business practices. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the calibre of their management abilities and practices.

A Platinum Club member since 2005, Bill Gosling Outsourcing (BGO) recognizes that constant innovation, consultative partnerships, and a people-focused approach to business has lead to their industry recognition as experts in customer contact solutions. BGO’s heavy investment in Artificial Intelligence, Machine Learning, and Operational Strategies have evolved the company to be a true outsourcing partner that focuses on transformational business processes.

“Companies that earn Platinum Club status, exemplify exceptional vision and leadership and a sustained commitment to growth and innovation,” said Dino Medves, Senior Vice President and Head, CIBC Commercial Banking. “CIBC is proud to recognize these and all of the 2018 Canada’s Best Managed Companies as leaders in their industries.”

Applicants are evaluated by an independent judging panel comprised of representatives from program sponsors in addition to special guest judges. 2018 Best Managed companies share commonalities that include a clear strategy and vision, investment in capability and commitment to talent.

“We’re honoured to once again be included in this prestigious list of companies.” Noted Bill Gosling Outsourcing CEO David Rae. “We continually invest in our strategies, and improve our offerings with concise, data-centric innovations that bring value to our Clients and partners. Being recognized again as one of Canada’s Best Managed Companies is a recognition of our focus on continuous improvement and brings us great pride.”

“Best Managed companies deserve recognition for their entrepreneurial approach to excelling in an uncertain economic climate. They truly bring out the best in Canadian business leadership,” said Peter Brown, Partner, Deloitte and Co-Leader, Canada’s Best Managed Companies program.

2018 winners of the Canada’s Best Managed Companies award will be honoured at the annual Canada’s Best Managed Companies gala in Toronto on April 11, 2018. On the same date, the Best Managed symposium will address leading-edge business issues that are key to the success of today’s business leaders.

The Best Managed program is sponsored by Deloitte, CIBC, Canadian Business, Smith School of Business, TMX Group and MacKay CEO Forums.

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About Canada’s Best Managed Companies

Canada's Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $15 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices. The awards are granted on four levels: 1) Canada’s Best Managed Companies new winner (one of the new winners selected each year); 2) Canada’s Best Managed Companies winner (award recipients that have re-applied and successfully retained their Best Managed designation for two additional years, subject to annual operational and financial review); 3) Gold Standard winner (after three consecutive years of maintaining their Best Managed status, these winners have demonstrated their commitment to the program and successfully retained their award for 4-6 consecutive years); 4) Platinum Club member (winners that have maintained their Best Managed status for seven years or more). Program sponsors are Deloitte, CIBC, Canadian Business, Smith School of Business, TMX Group and MacKay CEO Forums. For further information, visit www.bestmanagedcompanies.ca.

About Bill Gosling Outsourcing (www.billgosling.com)

Founded in Canada in 1955, and originally operating as a traditional accounts receivable management firm, Bill Gosling Outsourcing (BGO) has evolved into a multinational communications outsourcing company expanding into the UK (1968), the US (2001), and the Philippines (2013). BGO operates from eight global facilities, employs close to 2,000 employees and offers six core services; positioning themselves as a strategic partner for developing and implementing an all-encompassing customer contact solution strategy. Service categories include Customer Sales and Acquisitions, Customer Service/Support, First Party Accounts Receivable Management, Third Party Collections, Call Center Technology, and Business Process Outsourcing.

For Further Information:

Christine Ong ▪ Communications Manager

T: 905-943-2349

E: Christine.ong@billgosling.com