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Topics: Outsourcing

Few industries need testing and quality assurance like the software industry. As more businesses get on board with developing mobile apps for their customers, and as technology becomes more ingrained in everyday life, the need for software testing and QA will also expand.

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Yet these tasks can be a real drain on company time and money.

There are many reasons outsourced software testing and QA just make good business sense:

It’s Not Your Area

More companies are now developing software, even those which aren’t traditional software development firms. Take, for example, the banking industry. Banks are experts in money matters, yet they need functional websites and mobile apps for their customers.

You might outsource the development of your customer-facing mobile app to another firm or you may hire an in-house team to develop one for you. You may expand your existing IT operations. No matter what you do, you’ll need to conduct testing on the product before it hits the app store.

Testing and QA can present huge headaches for your company if it’s outside your area of expertise. If you’re not sure what you’re doing, you may have difficulty reporting issues or fixing them. You may not know what to look for or how to find it.

It’s Time Consuming

Even if you do know what you’re doing when it comes to testing and QA, it’s a time-consuming procedure. It’s also repetitive. There’s a reason this work is often left to juniors on the IT team.

Experience and expertise are incredibly important when it comes to QA. Experienced testers know what to look for and how to look for it. They can make the QA process much smoother, reducing the amount of time you spend in the testing stage.

You’ll be able to get the product to market faster when you send the QA activities to an outsourcer.

It Saves Money

Some people believe they’ll save money by keeping QA in-house. After all, the testing phase can be lengthy. You might imagine you’ll run up an enormous bill by sending it out of house.

The opposite is actually true. Sending your testing and QA activities to an outsourced provider helps you save not only time but money as well. You’re sending them to an expert team that can complete them in less time.

Getting the experts on the case will also help you save money by allowing you to use cost-saving technologies and techniques as well. As an added bonus, they’ll also save you money by avoiding mistakes novice testers might make.

Finally, you’ll save money by not needing to keep experts on staff constantly. When the big project is over and testing has wrapped up, you don’t need to worry about paying out severance packages or benefits to employees who no longer have anything to do.

Get Back to Your Core Activities

The other reason outsourcing software testing and QA makes good business sense? It lets you get back to most important business tasks. In smaller firms, you might be asked to wear a number of hats. So much multi-tasking can take you away from the truly important work.

Sending jobs like software testing and QA out of house can alleviate some of the multi-tasking pressures you may feel, allowing you to focus on the things truly making a difference for your business.

With those facts in mind, it’s easy to see why outsourced software testing and QA makes good sense.



Jason Henning

Jason Henning

Jason is the senior vice president of Bill Gosling Outsourcing’s offshore location in the Philippines. He began this role in 2012 and was an integral part of the company’s development. Jason has over 10 years of experience in international operations; he managed all aspects of operations, profitability, and business development for Convergys’ offshore accounts receivable management. He’s also an avid golf player and a Delta Million Miler traveler.

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